OKZ Privacy Policy — Your Data, Protected

OKZ is committed to protecting the privacy of everyone who uses the OKZ platform. This Privacy Policy describes how OKZ collects, uses, stores, and shares personal data in connection with the operation of the OKZ website and all associated services.

When you register an account on OKZ, make a deposit, play a game, or contact OKZ support, you are sharing personal information with us. OKZ takes that responsibility seriously. This policy is written in plain language so that every OKZ user — regardless of their background — can understand exactly what happens with their data.

OKZ processes personal data in accordance with applicable data protection laws and regulations. This policy is reviewed and updated regularly to reflect any changes in how OKZ operates or in the legal requirements that apply to the platform.

OKZ collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the OKZ website, and occasionally from third-party sources such as payment processors or identity verification services.

The following table summarises the main categories of personal data OKZ collects:

OKZ does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or for responsible gaming purposes.

OKZ uses the personal data it collects for specific, legitimate purposes. OKZ will never use your data in ways that are incompatible with the purposes described in this Privacy Policy. The main reasons OKZ processes your personal data are:

• Account Management: To create and manage your OKZ account, verify your identity, and maintain accurate records of your activity on the platform.
• Payment Processing: To process deposits and withdrawals securely and to detect and prevent fraudulent transactions on OKZ.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other legal obligations applicable to OKZ.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the OKZ support team.
• Platform Improvement: To analyse how players use OKZ and to improve the performance, design, and features of the platform.
• Responsible Gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, in order to protect player welfare.
• Marketing Communications: To send you promotional offers and updates about OKZ, where you have given your consent to receive such communications.

OKZ does not sell your personal data to any third party. However, OKZ may share your data with carefully selected third parties where it is necessary to operate the platform or comply with legal requirements. These include:

• Payment Processors: OKZ shares financial data with payment service providers to process your deposits and withdrawals. These providers are contractually required to handle your data securely.
• Identity Verification Services: OKZ uses third-party KYC (Know Your Customer) providers to verify player identities as required by law. These providers receive only the data necessary for verification purposes.
• Technology Partners: OKZ works with technology providers who help operate the platform, including game providers, hosting services, and analytics tools. All such partners are bound by data processing agreements.
• Regulatory Authorities: OKZ may be required to share player data with government bodies, regulators, or law enforcement agencies where required by law or in response to a valid legal request.
• Fraud Prevention: OKZ may share data with fraud prevention agencies or other gaming operators where there is a legitimate interest in preventing fraudulent activity across the industry.

In all cases where OKZ shares your data with third parties, OKZ takes steps to ensure that those parties handle your information responsibly and in accordance with applicable data protection standards.

OKZ retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods that apply to different categories of data are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five years in accordance with financial record-keeping requirements.
• Customer support communications are retained for up to three years after the last interaction.
• Technical and usage data collected via cookies and analytics tools is typically retained for up to 24 months.

Once the applicable retention period has expired, OKZ will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the retention period has expired, OKZ will assess the request and delete what it is legally permitted to delete at that time.

OKZ takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the OKZ platform.
• Encryption of sensitive data stored on OKZ servers, including financial information and identity documents.
• Strict access controls ensuring that only authorised OKZ personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and vulnerability assessments of the OKZ platform and infrastructure.
• Incident response procedures to detect, report, and address any personal data breaches promptly.

While OKZ takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your OKZ account secure — use a strong, unique password and never share your login credentials with anyone.

OKZ uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the OKZ website. They help OKZ remember your preferences, keep you logged in, and understand how players use the platform.

The main types of cookies used by OKZ are:

• Essential Cookies: These are required for the OKZ platform to function correctly. Without them, core features such as login and the cashier would not work. These cookies cannot be disabled.
• Performance Cookies: These collect anonymous data about how players use OKZ — for example, which pages are visited most often. This helps OKZ improve the platform over time.
• Functional Cookies: These remember your preferences on OKZ, such as your language settings or display preferences, so you do not have to set them every time you visit.
• Analytics Cookies: OKZ uses analytics tools to understand player behaviour in aggregate. This data is anonymised and used solely to improve the OKZ platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the OKZ platform.

As an OKZ user, you have a number of rights in relation to the personal data OKZ holds about you. OKZ is committed to honouring these rights and will respond to all valid requests within a reasonable timeframe. Your rights include:

• Right of Access: You can request a copy of the personal data OKZ holds about you at any time.
• Right to Rectification: If any of the personal data OKZ holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You can request that OKZ delete your personal data, subject to any legal retention obligations that apply.
• Right to Restrict Processing: In certain circumstances, you can ask OKZ to limit how it uses your personal data while a dispute or request is being resolved.
• Right to Object: You have the right to object to OKZ processing your data for direct marketing purposes at any time.
• Right to Data Portability: Where technically feasible, you can request that OKZ provide your personal data in a structured, machine-readable format.

To exercise any of these rights, contact the OKZ support team at [email protected]. OKZ may need to verify your identity before processing your request to ensure that data is not disclosed to the wrong person.

OKZ does not knowingly collect personal data from anyone under the age of 18. The OKZ platform is strictly for adults, and age verification is carried out as part of the registration and KYC process. If OKZ discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on OKZ or provided personal data to OKZ without your knowledge, please contact OKZ support at [email protected] immediately so the matter can be investigated and resolved.

OKZ may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements in data protection practices. When this policy is updated, the revised version will be published on this page with an updated "Last Updated" date.

For significant changes that materially affect how OKZ processes your personal data, OKZ will notify registered users via email or through an in-platform notification. Your continued use of OKZ after any changes to this Privacy Policy are published constitutes your acceptance of the updated policy.

OKZ recommends that all users review this Privacy Policy periodically to stay informed about how their personal data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way OKZ handles your personal data, please get in touch with the OKZ support team. OKZ is available 24 hours a day, 7 days a week to assist you.

You can reach OKZ via live chat on the platform or by email:

OKZ aims to respond to all privacy-related enquiries within 48 hours. For urgent matters, the live chat feature on the OKZ platform is the fastest way to get a response.